A. Our Commitment to Protecting Your Data
PT Ceria Belajar Edukasi Indonesia (“WonderMind”) is committed to maintaining the confidentiality and proper use of collected data in order to protect the personal information of students, parents, and visitors, in accordance with Law of the Republic of Indonesia Number 27 of 2022 on Personal Data Protection.
In this Privacy Policy (“Privacy Policy”), we will explain how we collect, use, safeguard, and protect your personal data when you access our application (“App”) through use, app stores, search engines, social media accounts, email, official websites, advertisements, and other platforms (collectively referred to as our “Official Marketing Materials”).
B. Personal Information We Collect
We collect “Personal Information” either directly or through registrations via our App and Official Marketing Materials. We obtain this information through:
• Direct Information Submission: Provided when you share information with our official agents, complete a registration form, or give us written information.
• App Registration: Information provided when registering through our App.
• Official Marketing Materials: Information submitted through our official website, social media platforms, advertisements, or direct messaging.
• Other Sources: Information obtained through business partners, student referrals, advertising agencies, or affiliates.
Collected Data Includes:
Contact Information:
• Full name of the parent, guardian, or student registering
• Phone number of the parent or guardian
• Email address
• Full address
• Date of birth
• Gender
Technical Information (not linked to personal data):
• IP address
• Device type
• Operating system
• Location data
• Voice (via microphone)
C. How We Use Your Information
We use the collected data for the following purposes:
• As a means to ensure our App operates with optimal performance.
• As one of the ways we develop and improve our App.
• As one of the ways we enhance the management of our educational services.
• For marketing purposes, such as sending promotional materials or updates about the latest services we offer you.
• For communication related to registration, inquiries, and service delivery.
• To personalize marketing experiences tailored to your interests.
• To analyze and improve our advertising performance.
• To fulfill our legal obligations and protect your rights.
D. Cookies and Tracking Technologies
We use cookies and other tracking technologies to gather information from your interaction with the App and our Official Marketing Materials.
E. Your Rights
If at any time you wish to update your personal information in our records, you have several options:
• If you wish to unsubscribe from receiving our Official Marketing Materials, you may contact us to request a data update.
• We will process your request within a maximum of fourteen (14) business days. Please note that the duration may vary depending on the systems and technology used; if delays occur, we will notify you through the contact details registered in our system.
F. Data Security
We secure your personal information using protected systems accessible only to authorized staff members. However, we would like to remind you that no online system is completely secure. To maximize protection of your personal data, we are committed to:
• Not disclosing or selling your personal information to any third party. If you suspect any misuse of the WonderMind name, please contact our team immediately.
• Regularly maintaining our systems to reduce the risk of unauthorized access.
• Ensuring confidentiality by limiting access to authorized personnel only.
G. Changes to the Privacy Policy
We may revise this Privacy Policy to reflect changes in our systems, additional marketing activities, or service updates. Any updates—major or minor—will be posted accordingly.
H. Contact Us
If you have any questions regarding this Privacy Policy, please contact us using the information provided below.